Privacy Policy

Last Updated: February 2026

1. Introduction

Spring Global Innovations Trading & Consultancy (“we,” “us,” or “our”) is committed to protecting the privacy of our clients and website visitors. This policy outlines how we collect, use, and safeguard your information in accordance with international trade standards and the Data Protection Act.

2. Information We Collect

We collect information only necessary to facilitate B2B trade and consultancy:

Contact Information: Name, job title, company name, email, and phone number.
Trade Data: Sourcing requirements, procurement history, and delivery addresses.
Technical Data: IP addresses and cookies are used to improve your website experience.

3. How We Use Your Data

We use your information strictly for:

Executing sourcing and trade requests.
Verifying suppliers and conducting due diligence.
Managing logistics and customs documentation.
Communicating regarding your specific trade inquiries.

4. Data Sharing & Third Parties

We do not sell your data. We only share information with:

Verified Manufacturers/Suppliers: To obtain quotes and fulfill orders.
Logistics Partners: To coordinate international shipping and delivery.
Regulatory Authorities: When required for customs or legal compliance.

5. International Data Transfers

As we bridge trade between Africa and Asia, your data may be processed in manufacturing hubs (such as Korea, China, or Thailand). We ensure all partners handle data with professional confidentiality.

6. Your Rights

You have the right to request access to your data, ask for corrections, or request that we delete your contact information from our trade database.

7. Contact Us

For any privacy-related inquiries:

Email: info@springglobalgh.com

Phone: +23324 759 4425

Terms & Conditions

Effective Date: February 2026

1. Scope of Services

Spring Global Innovations Trading & Consultancy (“the Company”) provides B2B sourcing, procurement, and trade consultancy services. We act as a strategic partner connecting Clients with Manufacturers. While we perform due diligence, the final purchase agreement is a contract between the Client and the Manufacturer/Supplier.

2. Order & Sourcing Process

Inquiries: All sourcing requests are subject to a requirements assessment.
Verification: We provide supplier verification based on available data and factory audits; however, the Company is not liable for manufacturing defects or factory-side production delays.

3. Payment Terms

All trade transactions must follow the payment schedules outlined in the specific Proforma Invoice or Service Agreement.
Payments for consultancy services are non-refundable once the sourcing research or supplier verification process has commenced.

4. Shipping & Logistics

The Company assists in the coordination of shipping and delivery.
Risk of loss or damage typically passes to the Client according to the Incoterms (e.g., FOB, CIF, EXW) agreed upon in the individual sales contract.
We are not liable for delays caused by customs, port congestion, or international shipping lines.

5. Vehicle & Machinery Sales

Second-hand Vehicles: All used vehicles are sourced based on performance evaluations. Clients acknowledge that second-hand units are sold "as-is" unless a specific warranty is provided in writing by the supplier.
Compliance: The Client is responsible for ensuring that the imported goods meet the specific regulatory standards of the destination country (e.g., Ghana’s import age limits for cars).

6. Limitation of Liability

Spring Global Innovations shall not be held liable for indirect, incidental, or consequential damages resulting from trade fluctuations, currency exchange shifts, or third-party supplier defaults.

7. Governing Law

These terms are governed by the laws of the Republic of Ghana, and any disputes shall be resolved through arbitration in the relevant jurisdiction.